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Accommodation Code

 

 

Boutique Hotel Seven Days

Žitná 46/572, Prague 2

 

(hereinafter also referred to as "hotel " or "accommodation provider")

 

 

operated by:

 

Seven Days Prague s.r.o.

Company ID: 27093581

VAT ID: CZ27093581

with registered office / place of business Žitná 46/572, Praha 2, 1200

 

 1.       Conditions for the conclusion of an accommodation agreement

 

 

1.1           Accommodation of the guests in the Boutique Hotel Seven Days is made on the basis of an accommodation agreement concluded in accordance with the provisions of Section 2326 et seq. No. 89/2012 Coll., the Civil Code, on the basis of which the Boutique Hotel Seven Days (hereinafter referred to as "the landlord") provides the accommodation for temporary accommodation for an agreed period or for a period resulting from the purpose of accommodation in a facility designated and accommodated therein "Guest") undertakes to pay the accommodation for the accommodation and the services connected with it within the time limit set by this Accommodation Code (hereinafter referred to as the "Contract").

 

1.2           The accommodation agreement is always in writing (email, booking form). To comply with the form request, at least email confirmation of the order or reservation is sufficient.

 

1.3           The rights and obligations of the parties expressly not governed by the accommodation agreement are governed by this accommodation code and the pricelist of the accommodation provider's services. If the accommodation agreement stipulates anything other than this accommodation and / or the price list of the accommodation provider, the accommodation contract.

 

1.4           If the accommodated person fails to comply with the obligations arising from the accommodation contract and the accommodation and / or the price list of the property owner or otherwise violates the good morals of the hotel (hereinafter referred to as "misconduct"), the accommodation provider is entitled to terminate the accommodation agreement before the expiration of the agreed time, without notice, if the guest has been notified of his mistake by the hotel in accordance with the provisions of §2331 of the Civil Code.

 

 2.       Conclusion of a contract, reservation

 

2.1           The accommodated person is obliged to make an order for accommodation with the accommodation provider in written form, make a reservation by telephone and confirm this in writing to the property provider. Written reservation or confirmation of phone reservation according to the previous sentence means an order made through the booking form, by e-mail to the address of the landlord or by post sent to the address of the hotel and / or operator mentioned in the header of this accommodation code.

 

2.2           Once the accommodation provider has received a written or written confirmation from the guest, he / she will issue an advance deposit to the guest for a one-night surcharge, which he will send to the guest at the address mentioned in the order in point 2.1 of this article. within the time limit and according to the conditions stated in the advance invoice. The deposit is not required in the case of stays guaranteed by the provision of the credit card details. In this case, the full cost of accommodation will be paid at the time of accommodation.

 

2.3           The conclusion of the accommodation contract is subject to the cumulative fulfillment of two conditions by delivery of a written order or a written confirmation of the reservation to the accommodation provider and the moment when the accommodation provider receives an amount representing a deposit for the accommodation or the price of the accommodation in cases where an advance is not required under paragraph 2.2 of this article.

 

 3.       Cancellation of the reservation, withdrawal from the contract prior to boarding, failure to make use of the accommodation

 

3.1           If the guest fails to pay a deposit in accordance with Article I.2.2, properly and / or on time, the accommodation reservation with the expiry of the maturity date of the advance invoice shall be canceled.

 

3.2           The guest is entitled to withdraw from the accommodation agreement before the date of the check-in, even without giving any reason. The guest is required to deliver a written notice of withdrawal to the accommodation provider. In such a case, the landlord is entitled to charge the guest a cancellation fee, the amount of which will be calculated from the amount of the advance paid, the cancellation rate being determined as follows:

 

Time of cancellation

 

Cancellation charge (in%)

Less than 48 hours prior to the arrival date

100% of the one night cost

 

3.3           In the event that the guest does not come to the accommodation on the arranged date of arrival, the accommodation is entitled to withdraw from the accommodation agreement and at the same time is entitled to charge the guest a cancellation fee of 100% of the amount of the deposit paid. This is not the case if the customer notifies him / her later or not later than 1 day before the scheduled arrival of the accommodation. The form of notice shall be adequately covered by the conditions set out in Article 2, paragraph 2.1 of these Rules of Procedure.

 

 4.       Arrival to the hotel

 

4.1      The accommodated person will report his arrival at the hotel reception desk to the authorized employee.

 

4.2      At the reception, the guest will present his / her identity card, or passport, respectively. another proof of your identity (such as a residence permit), according to which the authorized person will check the identity of the guest. The correctness of their personal data and the duration of the stay will be confirmed by the signature by signing on the registration card of the accommodation provider, where it will be supplemented by additional statutory data (permanent address, visa).

 

4.3      Unless otherwise agreed, the arrival of guests arriving from 2 PM to midnight.

 

4.4      Upon completion of the accommodation, the guest will pay the amount representing the supplement for the accommodation price, ie the agreed price for the accommodation less the advance paid according to Article 2 (2.2) of the Accommodation Code. Upon payment of the surcharge, the accommodation provider will issue a tax document confirming the payment of the entire stay to the guest. The provision of the last sentence of Article 2 paragraph 2.2 is not affected, in which case the accommodation provider will issue to the guest a tax document certifying the payment of the entire stay.

 

4.5      The accommodation provider is entitled to deposit a guest deposit of CZK 5,000 per room upon arrival of the guest. The deposit is refundable on departure, in full or the amount deducted under the conditions set forth in Article 7 of these Rules.

4.6           The authorized reception staff shall inform the guest of the accommodation regulations no later than the day of the guest's arrival.

 

4.7           The number of persons in the room corresponds to the number of persons registered for accommodation. The Resident agrees to announce their exact number upon signing up.

 

4.8           The time of accommodation is agreed at the latest at the guest's accommodation and is recorded in the accommodation book. The duration of the accommodation can be extended only with the consent of the accommodation and must be supported by an entry in the accommodation book.

 

4.9           The guest hereby grants the consent of the accommodation to the processing and storage of his personal data, to the extent of the provided data, for the purpose of providing accommodation and registration of guests within the meaning of Act No. 565/1990 Coll., On Local Fees and Act No. 326/1999 Coll. ., on the Residence of Aliens in the Territory of the Czech Republic and on Amendments to Certain Acts. Closer obligations of the guest and the landlord regarding the keeping of the book or, respectively, house books are defined by the above-mentioned legislation.

 

 5.       General rules of accommodation

 

The guest has the right to use the space reserved for him / her as well as the common areas of the hotel and to use the services connected with the accommodation.

 

5.1.  At the entrance to the accommodation, the guest will receive the key, respectively. magnetic or chip card, room and entrance (collectively, the "keys"). The guest is required to prevent the loss, destruction, damage to such keys and the disclosure of keys to third parties not directly involved in the relevant accommodation agreement agreed between the guest and the accommodation provider. Possible penalties for loss, destruction, damage as well as access to keys under the previous sentence are regulated in the Accommodation Agreement.

 

5.2.  The guest is obliged to:

 

  • Familiarize yourself with and follow the rules of the accommodation;
  • pay the accommodation price according to the confirmation;
  • properly use the premises for accommodation, maintain order and cleanliness in all rooms for accommodation;
  • Ensure cleanliness in accommodation spaces;
  • ensure that cleanliness is maintained in accommodation spaces;
  • protect the equipment on the premises for accommodation against damage;
  • notify immediately the damage or damage caused by the guest or persons accommodated in the hotel;
  • from 22:00 until 07:00 do not disturb other people with excessive noise;
  • when leaving the room, close the water closets in the room, turn off the lights, turn off electrical appliances that are not used during the absence of the guest and close the windows;
  • Give the key from room to reception at the end of your stay at the hotel.

 

5.3.  Guests are not allowed without the consent of the property:

 

  • make substantial changes in accommodation spaces (move furniture, relocate equipment, etc.);
  • Take any equipment and equipment away from accommodation;
  • use in the premises intended for accommodation own appliances except small appliances used by the guest for personal hygiene and office work;
  • Leave spaces for accommodation to another person;
  • receive visits in accommodation spaces; visits must be duly entered in the guest book; Visits can only be accepted in the hotel's common areas;
  • indicate the address of the house with the premises to be accommodated as a place of business;
  • place animals on the premises of the hotel. The owner of the animal is obliged, at the request of the staff of the property, to prove the animal's condition by submitting a valid vaccination card.

 

5.4.  The guest is not allowed to in the accommodation:

 

  • wear a weapon, ammunition and explosives or otherwise store them in a condition allowing their immediate use;
  • hold, produce or store narcotic or psychotropic substances or poisons, unless it is a drug prescribed by a doctor for the use of the guest;
  • smoking; this does not apply in the case of smoking areas and visibly marked with the appropriate symbol;
  • use an open fire

 

 6.       Liability of the accommodation provider for accommodation

 

6.1    If a guest asks, the cashier, the jewelery or other valuables will be taken over by the landlord. The hotel has the right to refuse to take care of things in the case of dangerous things or the value and scope for accommodation facilities disproportionate. The landlord requires that the items in the safe deposit box be handed over in a sealed or sealed container.

 

6.2    Claims for damages caused to the property of a housed person may be notified only within 15 days of the discovery of the damage. Damage will not be paid if the guest or the person accompanying him or her caused the damage.

 

6.3    If the guest leaves his / her stuff in the room after the end of the stay and the accommodation is not paid, the landlord moves the guest out of the room and stores it in a safe place to prevent damage. After the payment of the debt to the accommodation, the landlord will store the items for the guest.

 

 7.       Safety, liability of the guest for the damage caused

 

7.1      The guest is obliged to familiarize himself with the safety rules and the evacuation plan in the event of a fire. This plan will be found in each hotel room and can be consulted by the appropriate staff at the reception.

 

7.2      The host shall take action in such a way as to avoid undue detriment to the freedom, life, health or property of another person.

 

7.3      If the guest causes damage to his property by acting on the property of the property, the damage incurred shall be covered by a compound deposit in accordance with Article 4 (4.5) of the Accommodation Code. If the damage is higher than the deposit, the guest is obliged to pay this difference to the guest.

 

 8.       Departure from the hotel

 

8.1      The guest is obliged to leave the room where he is accommodated untill 11 AM.

 

8.2      The guest will lock the room and leave the keys at the hotel reception, unless otherwise agreed.

 

 9.       Information about the handling of personal data

 

9.1      The Seven Days Boutique Hotel processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, the General Regulation on the Protection of Personal Data.

9.2      For the purpose of accommodation in the hotel and the use of other hotel services, the following personal data are processed: Name and surname, address of place of residence or permanent residence, ID card or travel document, email, telephone, residence date, special requirements, birthday information provided by the guest directly to the hotel or the accommodation provider.

9.3      The Seven Days Boutique Hotel will process manually and automatedly directly through its authorized staff and through the processors authorized by Boutique Hotel Seven Days under the Personal Data Processing.

9.4      List of subjects / categories of recipients to which personal data may be made available to a guest, please refer to https://www.hotelsevendays.cz/gdpr-subprocessors.htm.

9.5      Personal information will be processed by Boutique Hotel Seven Days for a period of time:

 

Personal data

Way of processing

Data controller

The retention period

First name, Surname, email, phone, dates of stay, special requirements, date of birth, preferences

PMS – hotel management software HORES

Front desk, Sales department

5 years

Dates of stay, purpose of the stay, first name, last name, address, ID or travel document number

PMS - hotel management software HORES, Registration card

Policie ČR, Cizinecká policie, recepce

6 years

 

9.6      The guest has the right of access to their personal data processed by Boutique Hotel Seven Days, their correction or deletion, or restriction of processing, and the right to object to processing.

9.7      The guest is also entitled to obtain from the Boutique of the Seven Days the personal data that the guest refers to and which the Seven Days Boutique Hotel provided. Boutique Hotel Seven Days will provide the data subject with data without undue delay in a structured, commonly used and machine-readable format, or upon request by a guest, to another unambiguously appointed administrator. This right does not apply to personal data that is not processed automatically.

9.8      If a guest feels that his or her personal data is being illegally processed, he or she may complain to the supervisory authority, which is for the territory of the Czech Republic Úřad pro ochranu osobních údajů (www.uoou.cz).

9.9      Contact details: Boutique hotel Seven Days, Žitná 46/572, Praha 2; Phone: +420 222 923 111; Email: info,hotelsevendays,cz.

 

 

This Accommodation Code became effective and effective on 1.5.2018.

 

On behalf of Boutique hotel Seven Days

 

Inna Tveritinova

CEO

 

 





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